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Households aren't displaying / populating when canvassing
Households aren't displaying / populating when canvassing

Find out why houses and people are missing from the map or list

Ryan Anderson avatar
Written by Ryan Anderson
Updated over a week ago

If you are missing households from the map view or list view while canvassing, review these common issues:

  1. The households on the list are correctly geocoded. Here's how you can check.

  2. Your NationBuilder plan doesn't include geocoding. Learn more.

  3. If you are using the "assigned" permission, ensure that the people on the list have been assigned (point person) to appropriate canvasser. Learn more about permission sets.

  4. Your devices' GPS is turned and FieldEdge has permission to access it. Learn how to enable FieldEdge GPS access.

If you still have issues with households not displaying, please send us a note and we'll get it resolved for you right away.

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